Privacy Policy

Last Updated: June 9, 2023

This Privacy Policy describes how STAYY LLC. ("we," "us," or "our") collects, uses, and shares information when you use our SaaS website product (the "Service").

1. Information We Collect

1.1 Personal Information: When you sign up for our Service, we collect certain personal information that you provide voluntarily, such as your email address and name. Additionally we store data you choose to provide about your property and properties you have access to. This information is necessary to create and manage your account.

1.2 Usage Data: We may collect information about how you access and use the Service, including your IP address, browser type, device information, operating system, and referring URL. This information is collected through the use of cookies and similar tracking technologies. It helps us improve the functionality of the Service and analyze user trends.

1.3 Third-Party Services: We use Google Analytics to gather information about how users interact with our Service. Google Analytics uses cookies and similar technologies to collect and analyze information about website usage. This information is used to generate statistical reports about user activity and improve our Service. Google Analytics may also collect and process data in accordance with its own privacy policy, which you can review here.

data in accordance with its own privacy policy, which you can review here. We also integrate Stripe Connect as a payment processing service. When you make a payment through our Service, Stripe collects and processes your payment information on our behalf. Stripe may collect and process data in accordance with its own privacy policy, which you can review here.

2. How We Use Your Information

2.1 Personal Information: We use the personal information you provide to create and manage your account, communicate with you about your account and the Service, and provide you with customer support. We may also use your email address to send you Service-related updates, newsletters, or marketing communications. You can opt out of receiving marketing communications by following the instructions in the email or from your user notifications settings when you are logged in to Stayy.

2.1 Personal Information: We use the personal information you provide to create and manage your account, communicate with you about your account and the Service, and provide you with customer support. We may also use your email address to send you Service-related updates, newsletters, or marketing communications. You can opt out of receiving marketing communications by following the instructions in the email or from your user notifications settings when you are logged in to Stayy.

3. Information Sharing and Disclosure

3.1 Service Providers: We may engage third-party service providers to perform various business functions on our behalf, such as hosting, payment processing, and data analysis. These service providers have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain its confidentiality.

3.2 Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such disclosure is necessary to comply with a legal obligation, protect our rights or the rights of others, or investigate fraud or security issues.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Choices

You have the right to access, update, and delete the personal information we hold about you. You can do this by contacting us at support @ stayy.net. We will respond to your request within a reasonable timeframe.

6. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 18 without parental consent, we will take steps to delete that information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate communication channels.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support @ stayy.net.

Thank you for staying.

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